pinoy, ikaw ba to

This day is a blood-rising encounter with pinoy and how rude they can become!
Red tape, red tape...bureaucratic red tape! Clerks at the SSS office don't have an inch of a knowledge on how they can assist their members. Once you get there, it's already hard enduring long lines just to apply for a document you need, but WORSE is how clerks and government employees can treat you! This morning, I went to their office for like the fourth time this year to make a follow up, submitting needed documents on how I can apply for an SSS id. Now, I know for some, it's just an easy application wherein you have to wait for your turn to get assisted, submit documents, the employee checks if you have a current employment, or if you have been making contributions, and that's it, you breeze through on your way to taking your digital id picture.
But I have a different, temper-rising experience. After my graveyard shoft at the office today, I went to SSS early to apply for my ID. I went there at 7am, thiinking that by being early, I would be able to avoid the long line, and the possible hustle and bustle of people coming in and out of the office, take into consideration the late morning traffic. So there, I went, readied my documents: 2 ids, E-1 sss form that state my initial application for an SSS no. from last year, my birth certificate (one original and one photocopy) just so when clerks ask me to submit one right away, I already have them ready.
As expected, the clerk asked me that I have lacking documents, specifically my birth cert. and that my SSS application is on temporary status.
I told them that I have already submitted onelast year when I applied for a number. The clerk told me that it's not stated in their documents, and that if I really did submit, there should have been a check mark at the staement of requirements at the back of thepink SS no. form.
Me, since I was preventing myself from saying bad things, I simply exhaled, took in the realit of situation that this is how the government system works, and said, "tssk, tssk, tssk, grabe ang proseso ninyo dito"
I was hoping that it would make the clerk feel taken aback.
Guess what?, She did not.
My possible reason-well, they've been getting complaints from members almost all day, all the time, and getting one remark from one member who's been her first time to encounter government application processes (as she has been just a rookie in the employment/corporate/labor world), won't get to them.
In short, they have been used to it, manhid na sila!
and to just shout out my rant:SOBRANG MANHID NILA SAGAD TO THE BONES!
Unluckily, who can escape Philippine Bureaucratic Red tape?, I guess no one does.
I just wish they get a dose of their own medicine.
Or maybe not, they're used to the everyday hardships, pakapalan na lang ng mukha.
Well, this is the Philippines, and welcome to their world!!!!
****
For me, they should be able to assist their members, even the guards at the fron of the building before you enter the so-called floor of MAC (Membership Assistance Center)
How ironic, you cannot even feel an ounce of assistance coming from them!
Anyway, they should tell where you should line up, what documents you need, and what happens when you don't have the needed accounts, and not simply tell a member to go home and get the document she needs before she gets assisted.
I mean, what if the applicant lives in Bulacan, or Fairview even, and the person has to endure the traffic, morning heat/global warming, and pollution just to go to the office.
How inconsiderate.
Shame, shame, shame.
*****
Another encounter, I went home, feeling sleepy and tired from work and from going to the SSS office. I was about to buy 25-peso load from the sar-sari store in our neighborhood. I was calling out to the tindera, maybe I called her twice, and the tindera didn't respond right away.
Suddenly, I heard her ranting, "sandali lang, sandali lang, wag ka mashadong nagmamadali!"
(again, I felt my blood shooting out of me)
I told her with a pissed off face, "Ang gusto ko lang po sabihin, may kailangan lang dinkasi ako. Hindi ako nagmamadali!"
I should have told her, "teka, customer ako dito a. Sino ba dapat ang masusunod?"
Unfortunately, I wasn't able to tell her this in front of her face. I kept mum because I didn't want to cause a scene, or even shut her up with all the vulgar words I can find in my own vocabulary of cuss words.
I was still giving her a bit of respect.
but one of these times, God forbid me, but I will shout at her, or remark something that will make her realize that she needs to respect her customers. She needs to give us, customers respect, as a form of graitude for patronizing/buying her goods.
It's like, nagtitinda ka na nga lang, ikaw pa ang may balak magyabang!.
I mean no offense meant, to the sellers all over the country, I respect them for being hardworker (well, that is for some who value their work well). But there exist in our country who feel as if people owe them for being there. The work they do has gotten into their heads already and feel as if they are the one needed.
****
Not only do these people cause high-blood, bad temper, or even ruin your mood, but it feels sad too, because it is your kapwa-filipino who do these things to you.
In my form of work, it's hard already creating a head-to-head verbal, argumentative battle with irate, pissed off and depressed americans ranting about their debts, then you get the same amount of negative treatment from people of your same nationality.
And you receive the same effect. it pisses you off, it makes you want to scream, say cuss words and just wish that the person who offended you or stressed you ot will just receive their karma or dose of their own medicine in time.
There's no escaping the disrespect and rudeness, kano man o kapwa pinoy.